Elizabeth the great: A surprisingly modern monarch

GALLERIES

Elizabeth the great: A surprisingly modern monarch

The Windsors were very much in the spotlight following Princess Diana's death, being regarded as unfeeling. Then, in what was arguably The Firm's most difficult hour, the Princess' grieving former mother-in-law once again appeared on television, clad in black, to express her sorrow.

"As your Queen and as a grandmother, I say from my heart, first I want to pay tribute to Diana myself. She was an exceptional and gifted human being.

It was as emotional as she has ever been and the response was largely positive