FREQUENTLY ASKED QUESTIONS
Casting Director
I have received an email from a casting director at HELLO!. Should I reply?
Please do not reply to this email! We have been alerted that this is a scam and have contacted the police. Please accept our apologies for the inconvenience.
Magazines
I haven’t received my magazine. What can I do?
Please email subscriptions@hellomagazine.com
I would like to buy a previous issue of HELLO! Magazine. Where can I buy it?
Please contact our Back Issues Department on 01858 438 430.
HELLO! Account
How can I renew/cancel my subscription?
To update your account, please go to www.subscription.co.uk/hello/help
How can I change my shipping address/name?
To update your account, please go to www.subscription.co.uk/hello/help
HELLO! Newsletters
How to unsubscribe from HELLO!’s newsletter?
Click on the “unsubscribe” link in the footer of your newsletter. If you need additional help, contact digitalteam@hellomagazine.com
How can I register to HELLO!’s newsletter?
You can register here www.hellomagazine.com/newsletter
How should I do if I’ve changed my email address?
You have two options: 1- You can unsubscribe and subscribe again with your new email address 2- You can email digitalteam@hellomagazine.com and we will do it for you
HELLO! Notifications
What should I do to stop receiving HELLO!’s notifications?
Go to www.hellomagazine.com/webpush/ with the device you're receiving the notifications. Then click on the bell at the end of the page to deactivate the notifications. If you need additional help, contact digitalteam@hellomagazine.com.