FREQUENTLY ASKED QUESTIONS

Contents

  1. Casting Director
  2. Magazines
  3. Back Issues
  4. HELLO! Account
  5. HELLO! Newsletters
  6. HELLO! Notifications

Casting Director

I have received an email from a casting director at HELLO!. Should I reply?

Please do not reply to this email! We have been alerted that this is a scam and have contacted the police. Please accept our apologies for the inconvenience.

Magazines

I haven’t received my magazine. What can I do?

Please email subscriptions@hellomagazine.com

Back Issues

I would like to buy a previous issue of HELLO! Magazine. Where can I buy it?

Please contact our Back Issues Department on:

If calling from the UK: 01858 438 430

If calling from outside of the UK: +44 1858 438430

HELLO! Account

How can I renew/cancel my subscription?

To update your account, please go to www.subscription.co.uk/hello/help

How can I change my shipping address/name?

To update your account, please go to www.subscription.co.uk/hello/help

HELLO! Newsletters

How to unsubscribe from HELLO!’s newsletter?

Click on the “unsubscribe” link in the footer of your newsletter. If you need additional help, contact digitalteam@hellomagazine.com

How can I register to HELLO!’s newsletter?

You can register here www.hellomagazine.com/newsletter

How should I do if I’ve changed my email address?

You have two options:

1- You can unsubscribe and subscribe again with your new email address

2- You can email digitalteam@hellomagazine.com and we will do it for you

HELLO! Notifications

What should I do to stop receiving HELLO!’s notifications?

Go to www.hellomagazine.com/webpush/ with the device you're receiving the notifications. Then click on the bell at the end of the page to deactivate the notifications. If you need additional help, contact digitalteam@hellomagazine.com.


If our FAQs don't answer your question, please contact us here.

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