Prince William and Duchess Kate have in-person royal engagement to Newham Ambulance Station in London

By Heather Cichowski

18 Mar 2021, 11:15 GMT

By Heather Cichowski

On March 18, Prince William and Duchess Kate made their second in-person engagement since returning to London. The couple stepped out to Newham Ambulance Station in East London to hear the front-line workers' experiences during the coronavirus pandemic.

The Duke and Duchess of Cambridge also wanted to find out about how the first responders' mental health and wellbeing were looked after during COVID-19 and how the station and its services were supporting them.

William and Kate also got to have a special FaceTime call with a paramedic's father, who has been separated from his family because of lockdown.

Scroll through the gallery (or click through if you're on desktop) to see the best moments from Prince William and Duchess Kate's in-person royal engagement to Newham Ambulance Station.

Photos: © Richard Pohle-WPA Pool/AFP via Getty Images and Richard Pohle-WPA Pool/AFP via Getty Images

The Duchess of Cambridge looked so elegant in a longline camel coat from Massimo Dutti, which was recycled from her wardrobe. She first wore it last year.

The fashionable mom of three's monochromatic outfit was styled with a beige ribbed turtleneck underneath.

She accessorized with her go-to Amaia floral face mask in a coordinating neutral colourway, Métier London Roma bag, Kiki McDonough citrus drop earrings and bronze pumps.

William layered up in a blue sweater with coordinating shirt underneath, navy coat, brown trousers and coordinating shoes.

Photo: © Richard Pohle-WPA Pool/AFP via Getty Images

Despite the rain, the ambulance staff eagerly awaited William and Kate's arrival to the Newham Ambulance Station in east London.

Photo: © Richard Pohle-WPA Pool/Getty Images

The group gathered outside to have a conversation about the front-line workers' experiences during the coronavirus pandemic.

The couple were keen to hear about the mental health and wellbeing support provided at the station and through the London Ambulance Service.

Photo: © Richard Pohle-WPA Pool/Getty Images

There also appeared to be more lighthearted moments in the duke and duchess's conversations with ambulance staff and paramedics.

Photo: © Richard Pohle-WPA Pool/Getty Images

Hello! The Duke and Duchess of Cambridge had a video call with paramedic Jahrin "Jay" Khan and her family!

Jay's family are mostly based in London, but her father Abu is presently in Bangladesh. He has been separated from his loved ones due to COVID-19 lockdown.

Photo: © Richard Pohle-WPA Pool/AFP/Getty Images

"You must be very proud of your daughter," William said to Abu during the FaceTime call.

Abu replied, "Yes, we are all very proud of her."

William and Kate spoke with members of the Newham Ambulance Station in the wellbeing garden.

It was decorated with bold wall art and plants.

The Cambridges listened intently as the paramedics, ambulance staff and front-line workers recounted their experiences with COVID-19, including sometimes being isolated from their families.

Kate and William (who is just seen next to the duchess) had a conversation with a London Ambulance worker near one of the vehicles.

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