Online food delivery services available during lockdown: From Tesco to Aldi and Sainsbury's

We've got the lowdown on online food delivery services

Updated on 11 May 2020

TV Writer

Food deliveries are no longer a convenience but a necessity for many people across the UK amid the coronavirus lockdown. Both vulnerable, elderly and regular customers are relying on supermarkets to bring their food to their doorstep to help minimise their exposure. To make sure you don't miss out, we take a look at food delivery services across supermarkets such as Tesco, Sainsbury's, Marks & Spencer and Lidl.

Marks & Spencer

For most products and locations Marks & Spencer will deliver your order the next day on the basis that you order before 8pm using the brand's next-day home delivery or store collection services. Time slot delivery is no longer available.

Customers have been warned that during these extremely busy times, some delivery routes may take longer than usual. Up-to-date estimates of delivery dates will be shown at checkout.

Marks & Spencer have now introduced a contact-free home delivery service for all clothing, home, flowers, hampers and wine orders. You do not need to take any action to enable this, couriers are already offering the service as a given.

For more information go to marksandspencer.com

READ: Supermarket opening hours during lockdown - Tesco, Lidl, Asda and more

Tesco

Tesco is releasing slots as and when they become available, but they are filling up quickly. The supermarket has increased its home delivery and Click and Collect capacity from 660,000 to around 780,000 slots, and the website states, "We plan to increase this by another 100,000 in the coming weeks.

To help prioritise slots for more vulnerable customers, Tesco is asking anyone who is able to safely come to stores to do so, instead of shopping online.

For more information go to tesco.com

Sainsbury's

Sainsbury's is giving its existing online customers who are vulnerable priority access to online home delivery. In order to manage the high volume of food deliveries, the supermarket is increasing access to its Click and Collect service.

The supermarket has also introduced temporary measures to free up slots for more people. "We are currently limiting our delivery slots to 1 per customer within a 7 day period," the website states.

For more information go to sainsburys.co.uk

Asda

While the supermarket is working extremely hard to provide food delivery services, Asda has asked those customers who are able to shop safely in stores to do so, so that priority can be given to highly vulnerable people.

If you are self-isolating or have additional needs, make sure to leave a note in the 'Other Information' section when placing your order, so that your delivery driver knows where to leave your shopping e.g. on the doorstep or at the front gate.

For more information go to asda.com

Morrisons

Morrisons has extended their home delivery service so that it can deliver to more customers during the coronavirus lockdown. Delivery slots for the supermarket's online grocery service are becoming less readily available as the demand for home deliveries increases. However, Morrisons is working hard to facilitate as many orders as possible. Customers are being advised to book their slots further in advance than usual.

For more information visit morrisons.com

Waitrose

Waitrose will be offering elderly and vulnerable customers priority access to delivery slots. Anyone who has previously identified themselves to the brand as elderly or vulnerable will most likely be contacted by Waitrose. This also applies to registered customers over the age of 70 who have a waitrose.com account and a Partnership Card.

To allow the supermarket to cope with the anticipated demand, they are asking that - for now - customers wait to hear from the company rather than getting in touch.

For more information go to waitrose.com

READ: How to secure a Tesco delivery slot for a vulnerable person

Lidl

Lidl is not currently offering the option for online delivery, however, customers can still head to their nearest store.

For more information go to lidl.co.uk

Aldi

Due to the current demand, Aldi has had to make some changes to standard delivery services. The supermarket has extended its delivery time frame for all deliveries to 3-10 working days.

For more information go to aldi.co.uk

Iceland

Iceland is releasing delivery slots in the day to help manage demand. Stores are unable to give information on delivery slots and customers have been asked to avoid contacting them directly.

For more information go to iceland.co.uk

MORE: Coronavirus: 10 ways to stay safe when shopping at the supermarket