Kate Middleton and Prince William surprise NHS workers with 'morale-boosting' calls

Kate Middleton and Prince William called two hospitals on 1 April

More details about the Duke and Duchess of Cambridge's latest engagements have been revealed by Kensington Palace. Earlier this week, the Court Circular stated that Prince William and Kate made phone calls to two hospitals amid the coronavirus crisis, and on Thursday, the palace noted: "The Duke and Duchess of Cambridge this afternoon talked to staff at Queen's Hospital Burton, Burton on Trent, Staffordshire, via telephone. Their Royal Highnesses afterwards talked to staff at University Hospital Monklands, Airdrie, Lanarkshire, via telephone."

READ: Prince William and Kate Middleton show support for Prince Charles in the sweetest way

Loading the player...


WATCH: William and Kate speak to NHS hospital staff by phone

The Duke and Duchess of Cambridge's call to Queen's Hospital Burton came after the sad passing of Mr Amged El-Hawrani, with the royals offering their condolonces to all staff. Mr El-Hawrani was an ENT Consultant and Associate Clinical Director at the hospital who sadly died from COVID-19 at the weekend. During the call with staff, The Duke of Cambridge said: "We'd just like to say from the two of us how proud we are of all of you and how amazingly you are all doing under extreme circumstances. I know all of you see this as your job and that you get on with it, but this is a different level and you are doing an incredible job.

"The whole country is proud of you so thank you for everything you're doing and all the hours you are putting in." 

Staff at University Hospital Monklands were also left amazed by the unexpected royal phone call, with many thinking it was an April Fool's prank.

Donna Marie McGroarty, Infectious Diseases Charge Nurse, said: "We were so honoured to receive a call from Their Royal Highnesses. It has been a tough time for all our staff. However the support we have received from colleagues and the community has been overwhelming. The telephone call from The Duke and Duchess was totally unexpected and a real morale boost."

The Duke and Duchess of Cambridge have been showing their support for the NHS as the COVID-19 pandemic has escalated in the UK. The couple visited a 111 centre in Croydon, south London last month to highlight its vital work and shared a video of their children, Prince George, Princess Charlotte and Prince Louis joining the Clap for our Carers campaign. William and Kate have also backed a Public Health England initiative to boost the nation's mental health during the crisis.

MORE: Prince Harry and Meghan Markle's new staff members revealed as they step back from royal life


Catherine and I were proud to visit staff working at NHS 111, to pass on our personal thanks, along with those of my grandmother and father, to staff working around the clock to provide care and advice to those that need it most. • The last few weeks, and more recent days have been understandably concerning with the continuing spread of coronavirus. • But it’s at times like this when we realise just how much the NHS represents the very best of our country and society – people from all backgrounds and walks of life with different experiences and skills, pulling together for the common good. • Not only are NHS staff and emergency workers responding to the needs of the public, they – like the rest of us – are concerned about their families, friends and loved ones. • They need our support as much as we need theirs. • All of us have a part to play if we’re going to protect the most vulnerable. • That means acting on the latest expert advice, staying home if we or those we live with have symptoms, and avoiding non-essential contact to help reduce the spread of the virus. • — The Duke of Cambridge

A post shared by Kensington Palace (@kensingtonroyal) on

The Duke of Cambridge was the first British royal to publicly address the coronavirus pandemic, as he launched an appeal with the National Emergencies Trust to raise money for charities helping vulnerable people. In a video message, William said: "Whenever and wherever adversity strikes, the people of the UK have a unique ability to pull together. The way that local communities support those affected shows the very best of our values and human nature."

Make sure you never miss a ROYAL story! Sign up to our newsletter to get all of our celebrity, royal and lifestyle news delivered directly to your inbox.